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HughesNet Satellite Intenret FAQs

Can I share HughesNet with more than one computer ?

Yes.

Our HughesNet HN9000 modem has a standard Ethernet connection. This connection in normally connected to one computer, but this can be connected to a wireless router, switch or hub. This will allow you split and share our satellite internet connection wired or wirelessly with more than one computer, laptop, smart phone, game counsel.

 

NOTE: Installation of a router or the router itself is not included with your system. You can easily install these items yourself or discuss these options with your installer. Typical installation/setup charges are $35

Can HughesNet be combined with my DirecTV or Dish Bill ?

No, you will not be able to receive both services on the same bill. Hughes, which delivers HughesNet services, is not affiliated with the DIRECTV Group or DISH. At this time, there are no discounts for selecting both services.

Is there a per minute charge for your service ?

No. We do not charge on a per minute bases. We offer unlimited connectivity with all service plans.

Can I use Xbox live or PlayStation online with HughesNet ?

HughesNet is generally not recommended for online first person shooters games, this is because satellite is subject to latency, which can affect online play. It does work with most games, but fast pace combat or twitch games that require quick response can be affected by this delay.

Can I suspend my service for a vacation or part time home ?

We do offer a service suspension program that enables you to temporarily shut off your HughesNet service while you're away. Customers may elect to suspend their accounts for up to 6 months (such as for customers who spend winter in Florida - snowbirds) Your service term commitment and the account are suspended together and resume together. Please note that any monthly fees associated with equipment billing and optional services such as domain-based email or blogs do not stop during a seasonal suspension

Do I still need a telephone line or dial-up modem ?

No. There is no phone line or dial-up data modem required to use your HughesNet service.

Can run a small home/business network ?

Yes, you can connect multiple home computers and laptops to a single HughesNet Internet connection. Home networking equipment may be required and is not included with your HughesNet system. For network setup, support, and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes is not responsible for home network configuration or management). Please understand that all computers on this network will be sharing a single connection. Simultaneous use of high-bandwidth applications by multiple users may result in degradation of speed and is subject to the HughesNet Fair Access Policy.

Can I self-install a HughesNet Satellite System ?

Do to the fact the we transmit a signal to a satellite in orbit, the Federal Communications Commission (FCC) requires that trained professionals install any satellite system that both sends and receives signals.

I already have a Satellite TV dish, do i need a HughesNet Dish ?

Yes, the HughesNet system requires a unique dish in order to send and receive information via satellite. You cannot use your DIRECTV or DISH network dish for HughesNet high-speed Internet service

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HughesNet Rebates

  • $99 Lease Activation Rebate①
  • $199 Purchase Installation Rebate②
  • $50 Exclusive Elite Dealer Rebate④
  • Call for additional savings.
  • Speicals expire: 12/31/2012

Why HughesNet ?

  • Offering Satellite Internet for 30+ years
  • Over 1.4 million systems sold worldwide
  • Bandwidth on over 13 satellites
  • Static IP support for businesses
  • Lower cost to own than competitor
  • Faster Speeds than top competitor
  • Unlimited download durning off peak

HughesNet is the Clear the market leader with over 30 years of industry experience serving over 500,000 residential and commercial customers.

When DSL or cable are out of your reach or just not cutting it, there is one real choose for Satellite Interet, HughesNet!

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© Copyright Elite Satellite, Inc. 2012. All rights reserved. ®HughesNet is a registered trademark of Hughes Network Systems

①$99 mail-in rebate applies to the Lease of a new HughesNet system. Not applicable with the Purchase option. HughesNet equipment and service must be purchased between 9/24/12 and 12/31/12. HughesNet service must remain active for a minimum of 31 days. Rebate submission must be received by 3/31/13. Other restrictions may apply. Offer void wherever prohibited or restricted by law. Visit rebate.HughesNet.com for details. ②$199.99 mail-in rebate applies to the Purchase of a new HughesNet system. Not applicable with the Lease option. HughesNet equipment and service must be purchased between 09/17/12 and 12/31/12. HughesNet service must remain active for a minimum of 31 days. Rebate submission must be received by 03/31/13. Other restrictions may apply. Offer void wherever prohibited or restricted by law. Visit www.rebate.HughesNet.com for details. ③$99 mail‐in rebate applies to the Lease of a new HughesNet system. Not applicable with the Purchase option. HughesNet equipment and service must be ordered between 10/01/12 and 12/31/12. HughesNet service must remain active for a minimum of 31 days. Rebate submission must be received by 2/28/12. Other restrictions may apply. Offer void wherever prohibited or restricted by law. Visit www.rebate.HughesNet.com for details. ④$50 Elite Dealer mail-in rebate applies to the Purchase or Lease of a new HughesNet system, onlu when purchased from Elite Satellite ⑤Minimum term required. Monthly service and termination fees apply. Usage is subject to a Fair Access Policy. Actual speeds may vary. Speed and uninterrupted use of service are not guaranteed. Visit www.legal.HughesNet.com for details. ⑥HughesNet is available anywhere in the contiguous US with a clear view of the southern sky. ⑦When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Web sites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speeds will likely be lower than speeds indicated. ⑧$49.99 is available with the Power service plan only. Plan only available on the EchoStar XVII satellite. Certain geographical areas are not covered by this satellite. $9.99 monthly equipment Lease fee applies.HughesNet service and equipment must be leased between 9/17/12 and 12/31/12. May not be combined with Reseller rebates. Restrictions may apply. Offer void where prohibited. Visit www.legal.HughesNet.com for details. ①The Power 200 service plan is only available through the new HughesNet satellite. Approximately 1% will not be able to receive the Power 200 plan.